We have re-opened and look forward to seeing you again!
We hope you are doing well and have remained safe through the recent stay at home order. Our community has endured a lot over the past few months, but we have pulled through together and now have sincere appreciation of routines and normal habits that we previously took for granted. We look forward to seeing you back in our office soon and want to assure you that your safety remains our top priority.
Our practices continue to follow all recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). Additional measures of protection have been added to our policies and procedures as we have followed the activities of these agencies and updated our measures according to their rulings and guidance.
All staff will be wearing masks and gloves and staff rendering treatment will also wear face shields, gowns, gloves and head guards. We have hand sanitizer available for your use. We do this to make sure our infection control procedures are current and adhere to each agencies’ recommendations. Here are additional steps we will take for your visit to safeguard all of us:
1. Confirmation Calls: We will call the day before to pre-screen for your appointment. If the appointment requires a guardian present, please arrange at this time with our staff.
2. Patient Scheduling: We will limit the number of patients we see each day. This will allow us to follow social distancing protocols set forth by the government. Also, we will be operating with a reduced number of staff to maintain social distancing as much as possible.
3. Day of Appointment: When you arrive, please call our office from the parking lot. We will have a staff member meet you at the door to take your temperature and complete the pre-screening questions. We may collect your form of payment to minimize time at the front desk. We will ask you to sanitize your hands and provide you an oral rinse that will minimize bacteria during treatment.
4. Reception Area Closed: We will ask you to wait in your car until we call or text to let you know we are ready to see you. You will be seen immediately once you are in the office. The reception area is closed so all magazines and toys were removed. Only patients with appointments and authorized guardians will be permitted to enter the facility.
5. Length of Appointments: We will extend all patient appointment times to allow for proper screening. Another way of minimizing contact will be to provide same day dental care to limit the number of visits required to fulfill your needs.
6. Masks: Governmental guidelines state that anyone out in public should wear a mask. Each of you should bring a personal mask to wear when entering and while checking out.
7. Infection Control/Sanitation: In addition to our normal sanitation procedures, we will allow extended time between usage of a dental room and sanitation of that room to reduce aerosols before wiping down all counter tops, equipment, chairs, computers, etc. During that time, we will use other, previously sanitized dental rooms. At all times, we will maintain distancing requirements. Front counters, door handles, credit cards, pens and other items will be sanitized between patients.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you safe in our practice. To make an appointment, please go to your dentist office website or call the office number. We value your trust and loyalty and look forward to welcoming you back to your dental family.